Unisa Contact Centre: We are currently experiencing intermittent issues with the 0800 00 1870 number

Since 21 November 2025, we have been experiencing intermittent issues with the 0800 00 1870 number. Should you have challenges getting through to the Student Communication Service Centre, kindly find alternative entry points of support below:

• SCSC general enquiries mailbox: enquire@unisa.ac.za 
• SCSC data enquiries: dataqueries@unisa.ac.za 
• SCSC Moodle / myModule Support: mymodule22@unisa.ac.za (myUnisa / myHelp auto forwarding to this mailbox)
• SCSC exam enquiries: examenquiries@unisa.ac.za 
• SCSC MFA enquiries: myLifehelp@unisa.ac.za 

Other entry points of support

• Live Chat, Self-Help and Chatbot (applications, registrations, exemptions, final-year audits only) via the Unisa website https://www.unisa.ac.za/
• Social Chats (Facebook https://www.facebook.com/UniversityOfSouthAfrica and X [Twitter] https://twitter.com/unisa)

We apologise for any inconvenience this may cause.